Michelle is an Intake Manager with Naidu Law and has been with the firm since 2018. She has an extensive background in hospitality sales/marketing, operations, and customer service, making her the perfect choice to handle Naidu Law’s incoming client questions.
Michelle manages inbound inquiries and all new client leads, including screening calls to assess the needs of each client and setting consultation appointments. She manages the pipeline of potential clients through listening with empathy and compassion. Having personally gone through the process of finding and hiring an attorney, she understands how clients feel when asking about legal services and financial concerns.
Michelle prioritizes her family, both near and far, which gives her the ability to understand and relate to the needs of incoming clients. She is committed to the firm and its vision to strengthen ties with the Oklahoma community through various charity outreach projects in addition to providing affordable and accessible legal services.